Shipping Policy

Upon confirming your order, a notification email will be sent from [email protected].

For US Orders:

  • Processing Time: Allow 3-5 business days (Monday to Friday).
  • Estimated Delivery: Expect your order within 5-7 business days (Monday to Friday) post shipment.
  • Order Cut-off: 5:00 PM (GMT +7).

For Orders in Vietnam:

  • Processing Time: Typically 1-3 business days (Monday to Friday).
  • Estimated Delivery: Expect your order within 3-5 business days (Monday to Friday) post shipment.
  • Order Cut-off: 5:00 PM (GMT +7).

If 3 weeks pass and you haven’t received your order, please get in touch with [email protected].

SHIPPING DETAILS & COSTS:

Manufacturing & Dispatch: All items are produced and sent out from our primary factory in Vietnam.

Shipping Carriers:

  • For US Orders: We use UPS, USPS, or DHL, choosing the most effective delivery method.
  • For Vietnam Orders: Shipments are made via UPS, FedEx, or DHL, again prioritizing efficiency.

Signature Service: To prevent your package from being left unattended, opt for our signature service. Without this, we cannot account for packages that go missing. If you face any issues with delivery, contact us, and we’ll lodge a claim for you.

Shipping Costs:

  • USA: $5.99
  • Vietnam: Complimentary shipping.

Tax Information:

  • USA: No additional taxes.
  • Vietnam: No additional taxes.

For any queries, don’t hesitate to reach out at [email protected].